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Last Updated: 09-04-2026

Welcome to Marco Sanitary Home. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.

1. Company Overview

Marco Sanitary Home is a premium supplier of imported and locally manufactured sanitary ware, bathroom fittings, and accessories in Pakistan. We specialize in high-quality products including:

• Wall-hung commodes

• One-piece & two-piece toilets

• Wash basins & vanities

• Shower systems & panels

• Bathroom accessories

• Imported Corian & premium materials

2. Acceptance of Terms

By using our website or purchasing from us, you confirm that:

• You are legally capable of entering into a binding agreement

• You accept all terms mentioned herein

• You agree to comply with applicable laws and regulations

3. Product Information & Accuracy

We strive to ensure that all product descriptions, specifications, and images are accurate and up to date. However:

• Minor variations in color, texture, or finish may occur due to lighting or manufacturing differences

• Imported products may vary slightly based on batch or supplier updates

• Measurements are approximate unless stated otherwise

Marco Sanitary Home reserves the right to modify product details without prior notice.

4. Pricing Policy

• All prices are listed in Pakistani Rupees (PKR)

• Prices may change without prior notice due to:

  • Import costs

  • Currency fluctuations

  • Supplier changes

• Quoted prices are valid for a limited time unless confirmed via invoice

5. Orders & Payments

• Orders are confirmed only after payment verification

• We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities per customer

• Payment methods may include:

  • Bank transfer

  • Cash on delivery (selected items)

  • Online payment (if available)

6. Delivery & Shipping

• Delivery timelines vary based on:

  • Product availability

  • Location

• Typical delivery time: 2–7 working days (within Pakistan)

Important Notes:

• Delays may occur due to logistics, weather, or unforeseen issues

• Customer must inspect products at the time of delivery

7. Installation Responsibility

Marco Sanitary Home does not take responsibility for installation unless explicitly agreed.

• Installation must be done by a qualified professional

• Improper installation voids warranty claims

8. Warranty Policy

Imported Products

• Warranty varies by brand and category

• Covers manufacturing defects only

• Does NOT cover:

  • Breakage

  • Improper installation

  • Chemical damage

Local Products

• Limited warranty provided based on product type

• Covers ceramic defects and manufacturing faults

9. Returns & Exchanges

We maintain a strict quality policy.

Returns are accepted only if:

• Product is damaged upon delivery

• Wrong product delivered

Conditions:

• Must be reported within 24–48 hours

• Product must be unused and in original packaging

Non-returnable:

• Installed items

• Custom-made products

• Clearance/discounted items

10. Cancellation Policy

• Orders can be canceled before dispatch

• After dispatch, cancellation may incur delivery charges

11. Liability Disclaimer

Marco Sanitary Home shall not be liable for:

• Indirect or consequential damages

• Installation-related issues

• Improper handling or misuse

Maximum liability is limited to product purchase value.

12. Intellectual Property

All content on this website including:

• Images

• Logos

• Designs

• Text

is the property of Marco Sanitary Home and cannot be used without permission.

13. Imported Product Disclaimer

Imported sanitary fittings are sourced from international suppliers.

• Specifications may change based on manufacturer updates

• Availability may vary due to import conditions

• Customs duties and delays are beyond our control

14. Corian & Premium Material Disclaimer

For Corian and solid surface products:

• 100% original material is supplied as per claim

• Slight vein or pattern differences are natural

• Proper care is required to maintain finish

15. Privacy Policy

We respect your privacy.

• Customer data is used only for:

  • Order processing

  • Communication

• We do NOT sell or share personal data with third parties

16. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.

Any disputes will be handled under the jurisdiction of Karachi courts.

17. Updates to Terms

Marco Sanitary Home reserves the right to update these Terms & Conditions at any time without prior notice.

18. Contact Information

Marco Sanitary Home
📍 H-1081, Main Golimar No. 1, Karachi
📞 03257010719
📧 marconsanitaryware@gmail.com
🌐 www.marcosanitaryware.com

Terms & Conditions